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Get Active not updating steps

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‎05-18-2021 19:08

‎05-18-2021 19:08

Steps on Get Active program are not syncing with steps on my Dashboard. Any suggestions?  The active minutes ARE syncing but steps are not. 

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‎05-20-2021 17:04

‎05-20-2021 17:04

Welcome to the Fitbit Community, @KatCulver.

 

Thanks for the details shared in your post. I understand your concern. Since your Fitbit device is syncing, I recommend getting in touch with Get Active program. Your wellness program administrator should be able to help you with this question. I appreciate your understanding. 

 

See you around.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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