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Get simplified sleep only

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‎03-03-2021 18:53 - last edited on ‎03-04-2021 13:20 by

‎03-03-2021 18:53 - last edited on ‎03-04-2021 13:20 by

Sleep is only recording simplified version. Was told to log out and log in on Sunday to solve the screen freezing on the sleep tile. Now sleep is only logging the simplified version and states try again tomorrow...something clearly is still not working and has nothing to do with a loose watch. 

 

 

Moderator edit: subject for clarity 

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‎03-04-2021 13:19

‎03-04-2021 13:19

Hi @HikerGirl61, it's nice to see you again in our Community Forums. 

 

Thanks for the details shared in your post and for already trying to resolve the issue. I understand how you are feeling. I recommend restarting your device and following the complete troubleshooting steps in our help article: Why don't I see sleep stages today? 

 

Hope this helps! 

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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‎03-04-2021 14:13

In response to LiliyaFitbit

‎03-04-2021 14:13

Nope not my device. Your bug fixed or working as of today w/o me restarting. Thanks though!

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‎03-04-2021 14:20

In response to HikerGirl61

‎03-04-2021 14:20

Thank you for your reply, @HikerGirl61.

 

I am glad to hear you're back on track, thanks for the update. I hope you continue enjoying the Fitbit experience and working on your goals. 

 

In case you have some spare time, I would like to invite you to visit our Discussions board where you will find great tips and encouragement from other members.

 

Keep on visiting the forums!

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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