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Getting vibration notifications, setting is off

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‎09-15-2016 21:01

‎09-15-2016 21:01

Since updating to iOS 7 on my iphone, my Alta had started vibrating for text messages. The notification setting for that is set to off, so why it's doing that, I don't know, and I do not want it to do that. I have calendar and calls set to on and they are both working fine.
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‎09-17-2016 09:55

‎09-17-2016 09:55

It's nice to see you around the Community @Nikki_Kuhl Smiley Very Happy, welcome aboard! 

 

Hmmm...this is very weird my friend, but let's do the following to correct this:

 

  • Turn off "Text Messages" from your Fitbit App
  • Log out of your Fitbit App
  • Force quit the App
  • Restart your Alta by following @CindyFitbit' steps
  • Turn off the Bluetooth
  • Shut off your phone and turn it on after 1-2 minutes
  • Turn on the Bluetooth
  • Log back into your Fitbit App

 

Let me know how it goes! 

Maria | Community Moderator, Fitbit


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