05-21-2018 09:41
05-21-2018 09:41
Hi! So I've been looking for help on the forum about Goal Day challenge trophies, but I haven't really found anything yet. Every time I have completed the Goal Day challenge, I don't receive the trophy (even when I go way beyond my goal). Has this been fixed yet, or is anyone else experiencing this problem?
05-23-2018 11:35
05-23-2018 11:35
Hello @SunsetRunner, thanks for joining the Fitbit Community, it's great to have you on board.
Thanks for bringing this to my attention. Are you by any chance referring to the annual Goal Day trophy or about a personal goal challenge. If it's the annual Goal Day, please note that we did not host this event this year so it's not possible to earn this trophy for 2018. If you're referring to the goal day challenge, please reply to me with screenshots of the days you've come in first place during this challenge so I can check this further.
Thanks for your patience and understanding, I'll be waiting for your reply.
05-24-2018 05:30
05-24-2018 05:30
Good morning @MarcoGFitbit!
Not a problem, thanks for having me!
I'm referring to the personal goal challenge. Since you can have 1-10 people participate in the Goal Day personal challenge, I've been challenging myself to see how far I can top my last Personal Best. The rules don't say that I have to have two participants in order to win the Goal Day trophy, but perhaps I'm not understanding something.
I've attached a screenshot; I hope it's helpful.
Thanks!
-Erin
06-27-2018 10:10
08-01-2018 21:31
08-01-2018 21:31
They still haven’t fix this on going problem, just like they haven’t fixed the Hawaii badge. They know there are issues but they don’t care it fix the issues.