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Why does the app and Dashboard show different information?

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‎08-01-2018 06:10 - last edited on ‎08-02-2018 05:01 by Moderator Alum

‎08-01-2018 06:10 - last edited on ‎08-02-2018 05:01 by Moderator Alum

The information provided by Fitbit on iOS vs. MAC is not the same. Here are just a handful of examples:

 

iOS: Sleep data shows "Benchmark" information.
MAC: Sleep data does NOT show "Benchmark" information.
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iOS: Sleep data does NOT give a warning that you might lose sleep data if you edit the log.
MAC: Mac gives a warning that you might lose sleep data if you edit the log.
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iOS: Activity log shows your maximum heart rate during the activity.
MAC: Activity log does NOT show your maximum heart rate during the activity.
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iOS: shows a list of 50 of your Most Logged and Recent foods.
MAC: shows a list of only 20 of your Most Logged and Recent foods.
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iOS: does not show your daily totals, in grams, of your macros.
MAC: shows the daily totals, in grams, of your macros.
------------------------------------

Why?

 

This is maddening because I put a lot of my data onto a spreadsheet, and so I have to use BOTH iOS and the MAC apps to get what I need.

 

Moderator Edit: Clarified Subject.

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‎08-02-2018 05:10

‎08-02-2018 05:10

Hello @semarla1, I hope you're doing well, it's nice to see you around the Fitbit Community. Smiley Happy

 

We really appreciate our members's input and feedback and I would like to thank you for yours. Our team is always looking to improve the Fitbit experience and I understand how important it is for you to have the same functionalities on both the iOS app and the online Dashboard, which is why I would like to encourage you to submit your insight as a suggested idea, where members of the Community can comment and vote for it so it can be implemented in the future.

 

Feel free to share your suggestion with your friends and family to add more votes and comments, this is the best way to make your voice heard and get the attention from our development team.

 

I hope this can be helpful, if there's anything else I can do for you, please feel free to reply.

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

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