Cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Goal Day "Goal Completed" total not moving.

Replies are disabled for this topic. Start a new one or visit our Help Center.

The subject line says it all really.

 

Number of times earned seems to be stuck at 1!

Ultimate Goal: Mens sana in corpore sano
Best Answer
0 Votes
3 REPLIES 3

Hello @Dave001, I hope you're having a great day, it's nice to see you around. Smiley Happy

 

This seems like a very odd situation but it's possible the information is not updating correctly, in which case I would like to suggest you the following:

 

  • Force-close the app by double tapping the home button and swiping up the app. If this doesn't work, 
  • Log out from the app, restart your phone and log back in. 

I hope this can be helpful, give it a try and keep me posted in case you need anything else. Smiley Wink

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

Best Answer
0 Votes

Thanks @MarcoGFitbit,

 

I've tried both of your suggestions, without success.

 

Not to worry! 

Ultimate Goal: Mens sana in corpore sano
Best Answer
0 Votes

Hi there @Dave001, I hope you're having a great day. Smiley Happy

 

Thanks for taking the time to reply and let me know you're still experiencing this situation. In this case I would like to ask you for a screenshot of the daily goal count so I can check this further.

 

Thanks for your patience and understanding, I'll be waiting for your reply. 

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

Best Answer
0 Votes