help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Gps and iPhone 8

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎11-25-2017 07:13

‎11-25-2017 07:13

Ever since upgrading my phone I’m unable to connect my Fitbit to utilize the gps from my phone. I’ve done everything but customer service says since iPhone 8 isn’t a supported device I have to wait. How much longer until this problem is corrected? 

Best Answer
0 Votes
2 REPLIES 2

‎11-25-2017 21:42

‎11-25-2017 21:42

As a member of the county of Fitbit users in not sure. 

Have you checked the help doc. 

Best Answer
0 Votes

‎11-27-2017 06:47

In response to Rich_Laue

‎11-27-2017 06:47

I’ve tried everything including talking to customer service. The iPhone 8 isn’t a supported device. I was hoping someone would be able to say when Fitbit would catch up to the Apple products release. 

Best Answer
0 Votes