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HR not sync or connecting

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‎10-20-2017 17:57

‎10-20-2017 17:57

My HR hasn’t sync for theee days. I disconnected the HR deleted the app. Downloaded the app, tried to connect the HR and 2 hours later it says it is still connecting to tracker

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‎10-20-2017 20:09 - edited ‎10-20-2017 20:14

‎10-20-2017 20:09 - edited ‎10-20-2017 20:14

Hi I had same problem. I resolved by:

  1. Disconnecting device from Bluetooth connected devices (forget device)
  2. Log out of app.
  3. Shut down iPhone.
  4. Restarted iPhone.
  5. Went into app logged in and it resynched with iPhone and data downloaded / synched within a few seconds.

Hope it works for you Smiley Happy.

 

In my case it appeared to be a bluetooth driver issue and the disconnect/reconnect/resynch appeared to resolve matters. It is probably more an iPhone update issue as Apple are doing some weird background changes in the last 3 updates where 3rd party devices such as cables and chargers etc no longer work with the latest iPhone updates. Man Frustrated

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