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iPhone App not synching after upgrade to IOS 11.0.3

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‎10-20-2017 19:41

‎10-20-2017 19:41

Three days ago I updated to IOS 11.0.3 and since then my Charge 2 will not sync no matter what and it appears to just time out.

 

Please advise as it appears to be a bug as I have not had such issues previously.

 

Kind regards

 

 

Greg Diana

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‎10-20-2017 20:02 - edited ‎10-20-2017 20:30

‎10-20-2017 20:02 - edited ‎10-20-2017 20:30

Ok I managed to resolve the problem by doing the following;

  1. Removed watch from bluetooth list of connected devices.
  2. Logged out of app.
  3. Turned iPhone off
  4. Switched iPhone back on.
  5. Re-logged onto/into Fitbit app. ( I also changed my password)
  6. It updated within few seconds of doing this (4 days worth of data).

Seems the bluetooth disconnect then iPhone shutdown & restart helped in this instance.

I have a Fitbit Charge 2 device.

 

Kind regards

 

Greg Diana

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