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HR tracker crashes on iPhone 6

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‎03-12-2016 11:19

‎03-12-2016 11:19

I haven´t seen this subject discussed.. I am using an i Phone 6 with latest updates. I installed the Fitbit Charge HR app 2 days ago and when I activate the tracker it crashes repeatedly every second kilometer . So I get that message: sorry the app has crashed but you can resume... So I have to keep an eye on the display all the time.

Is this problem familiar for anyone out there? The problem does not exist on my Galaxy 6+ or my Lumia 930 ( windows 8.1 )

Greatful for answers!

 

Jonne

 

 

Jonne
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‎03-12-2016 23:43

In response to Jonne

‎03-12-2016 23:43

So I searched in the iOS discussions and found that I wasn´t alone. Got some interesting suggestions. Me, I have also changed the language of the phone from swedish to american english to make things easiser for the app (!?). So thanks so much for your advice

Jonne

View best answer in original post

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4 REPLIES 4

‎03-12-2016 11:20

‎03-12-2016 11:20

I haven´t seen this subject discussed.. I am using an i Phone 6 with latest updates. I installed the Fitbit Charge HR app 2 days ago and when I activate the tracker it crashes repeatedly every second kilometer . So I get that message: sorry the app has crashed but you can resume... So I have to keep an eye on the display all the time.

Is this problem familiar for anyone out there? The problem does not exist on my Galaxy 6+ or my Lumia 930 ( windows 8.1 )

Greatful for answers!

 

Jonne

 

 

Jonne
Best Answer
0 Votes

‎03-12-2016 12:46

In response to Jonne

‎03-12-2016 12:46

Hi @Jonne

 

Since being a app related issue, moved this thread from the Charge HR to the iOS section to increase the chance of getting a solution.

 

Wising a beautiful weekend

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‎03-12-2016 22:40

In response to SunsetRunner

‎03-12-2016 22:40

Many thanks! Will do that, now early morning in Sweden

Jonne Lindroth
+46707441851
Jonne
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0 Votes

‎03-12-2016 23:43

In response to Jonne

‎03-12-2016 23:43

So I searched in the iOS discussions and found that I wasn´t alone. Got some interesting suggestions. Me, I have also changed the language of the phone from swedish to american english to make things easiser for the app (!?). So thanks so much for your advice

Jonne
Best Answer
0 Votes