HR tracker crashes on iPhone 6

[Jonne]

I haven´t seen this subject discussed.. I am using an i Phone 6 with latest updates. I installed the Fitbit Charge HR app 2 days ago and when I activate the tracker it crashes repeatedly every second kilometer . So I get that message: sorry the app has crashed but you can resume... So I have to keep an eye on the display all the time.

Is this problem familiar for anyone out there? The problem does not exist on my Galaxy 6+ or my Lumia 930 ( windows 8.1 )

Greatful for answers!

Jonne

[Jonne]

I haven´t seen this subject discussed.. I am using an i Phone 6 with latest updates. I installed the Fitbit Charge HR app 2 days ago and when I activate the tracker it crashes repeatedly every second kilometer . So I get that message: sorry the app has crashed but you can resume... So I have to keep an eye on the display all the time.

Is this problem familiar for anyone out there? The problem does not exist on my Galaxy 6+ or my Lumia 930 ( windows 8.1 )

Greatful for answers!

Jonne

[SunsetRunner]

Hi @Jonne

Since being a app related issue, moved this thread from the Charge HR to the iOS section to increase the chance of getting a solution.

Wising a beautiful weekend

[Jonne]

Many thanks! Will do that, now early morning in Sweden

Jonne Lindroth
+46707441851

[Jonne · Accepted solution]

So I searched in the iOS discussions and found that I wasn´t alone. Got some interesting suggestions. Me, I have also changed the language of the phone from swedish to american english to make things easiser for the app (!?). So thanks so much for your advice