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Heart rate tracking error

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When on the Today heart rate screen, the trending appears correct, but when I click on the graph to enlarge it to full screen, the scale is incorrect, as per the pics below.  Not a critical error, but annoying none the less! Anyone else with this error (seems software related, rather than just an isolated issue)?

Cheers!

IMG_3891.PNGIMG_3892.PNG

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Welcome to the Fitbit Community @PJEad. It's great to have you here. The issue you are experiencing is a bug in the Fitbit app. The engineering team is aware and is working on a fix. For workarounds and updates please visit this thread moderated by @ErickFitbit. Sorry for the inconvenience and thank you for your patience in the meantime.

 

I moved this thread to the iOS app board because it's more related to the topic. Hope to see you around more often. Smiley Very Happy

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Welcome to the Fitbit Community @PJEad. It's great to have you here. The issue you are experiencing is a bug in the Fitbit app. The engineering team is aware and is working on a fix. For workarounds and updates please visit this thread moderated by @ErickFitbit. Sorry for the inconvenience and thank you for your patience in the meantime.

 

I moved this thread to the iOS app board because it's more related to the topic. Hope to see you around more often. Smiley Very Happy

Have you received the answer you were looking for? Choose the post as the best answer!

Hai ricevuto la risposta che stavi cercando? Accetta il post come soluzione!

¿Has recibido la respuesta que estabas buscando? ¡Acepta el post como solución!

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Activity feature accurately tracks my Heart Rate as I Walk and plots a Graph. However I am not seeing the same high readings in Heart Rate graph. I.e. The graph behind Heart Rate icon. Why the difference? Even though I have restarted iOS App. 

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Hello @Blackrocket2000, thanks for joining us, it's great to have you on board! 

 

Have you updated the app recently? If so, are you comparing the heart rate graph given by each individual exercise with the daily heart rate graph?

 

Would it be possible for you to send me some screenshots of the data you're comparing so I can check this further? That would be very helpful for me. Smiley Happy

 

I'll be waiting your reply! 

Marco G. | Community Moderator, Fitbit

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