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Heartrate not showing on app

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‎02-18-2017 11:41

‎02-18-2017 11:41

My app only shows resting heartrate and does not show current one even when synched

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‎02-19-2017 09:40 - last edited on ‎08-20-2024 10:51 by Fitbit Moderator

‎02-19-2017 09:40 - last edited on ‎08-20-2024 10:51 by Fitbit Moderator

In order to show the "live" heartrate you will need to turn on notificatons and all day sync.  Once the HR is showing you can turn off all day sync if you prefer.

Welcome to the Community!

Sense, Charge 5, Inspire 2; iOS and Android

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‎02-22-2017 07:52 - last edited on ‎08-20-2024 10:51 by Fitbit Moderator

In response to Julia_G

‎02-22-2017 07:52 - last edited on ‎08-20-2024 10:51 by Fitbit Moderator

Hello @PPIKC, thanks for joining us, it's great to have you on board. It's always nice to see you around @Julia_G! Smiley Happy

@PPIKC, adding to what @Julia_G mentioned, it's not necessary to enable All-Day sync on iOS for the current heart rate show on the HR tile in the Dashboard, simply open the Fitbit app and after your tracker has synced, wait for 1 to 2 minutes and the tile will change from Resting Heart Rate to your current one. If that doesn't happen automatically, please restart your tracker and try again. 

I hope this can be helpful, give it a try and keep me posted in case you need anything else! Smiley Wink

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

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