02-16-2016 11:24
02-16-2016 11:24
Best Answer02-16-2016 15:40
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02-16-2016 15:40
Hi @mslucci,
For clarification, what operating system is your iOS device running (ie iOS 8, iOS 9.2.1, etc)? Please keep in mind that the current Fitbit iOS App version has a minimum requirement of iOS 8.
Also what type of iOS device are you using (ie iPhone 6, iPod touch 6th gen, etc)?
Keep me posted!
Best Answer