help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Hi ohS version 3.90.

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎09-08-2023 04:30

‎09-08-2023 04:30

I recently received a charge five, and I am using a iPhone SE third generation 5G. In the past they have commented on the accessibility for people who are blind and reading disabled, and it appears that none of the issues of accessibility have been addressed. The edit button has been unavailable to people using Apple‘s voiceover screen reading software now for more than two years. Tiles continue to disappear and also to change order. The tiles that disappear on my app are steps, calories and zone minutes the same tiles also change order from steps, calories and zone minutes to calories, zone minutes and steps. The step Street total continues to be from the last reset, and does not reflect the actual number of days in one step streak.  I am hoping that the promised upgrades to the Fitbit iOS application will improve the experience for the disabled, along with people who are blind and reading disabled. I have dictated this on my iPhone and hope you will be able to understand my ramblings. 

Best Answer
1 REPLY 1

‎09-14-2023 06:31

‎09-14-2023 06:31

Yesterday and today I checked the seven day sleep score. I noted both days when I checked that one day registered as zero and I know based on the fact that when checking to see what the sleep score was for today it was listed along with prior days, sleep scores. I periodically check to see how long it took for the seven days sleep score information to update. Yesterday it took over one hour and 30 minutes and today it took over three hours. I had noted this in the past, but yesterday and today I decided to actually , keep checking back to see when it would update. Other fields appear to be updating as usual. 

Best Answer
0 Votes