Historical Calorie Burned Graph is Incorrect

[Rekishi2002]

Historical Calorie burned graph is Incorrect due to the base of the bar chart being offset, and inaccurate scaling. 

Additionally, the calories burned goal line, which appears to be in the correct location, if chart base and scaling are used, instead shows days where the goal was NOT met as being met (and exceeding the goal), although the bar for that day correctly shows gray, due to the goal not being met.

Scaling/graph base offset issue is the same regardless of choosing duration (1w, 1m, etc.). 

See example below:

[EmsFitbit]

@Rekishi2002 Welcome to the Community! 

It's unusual that the calorie graph is incorrect. Thanks for sending a screenshot! 

Just wondering, is the Fitbit app on your phone updated? Issues like this are usually resolved by making sure that the app is updated. The most updated version is 2.30 which was just released a few days ago. 

The graph should be correct regardless of the orientation but have you also tried viewing the graph in landscape mode? 

Hope this helps. Keep us posted! 🙂

[Rekishi2002]

I always update within a day or so of the latest release (it was updated on my phone early morning on the 10th).

I checked landscape mode when you mentioned it, although I keep my phone oriented in portrait mode, and it displays correctly in that mode.

That being said, it does not display correctly for my use case.

I did not verify the behavior prior to 2.30, so I cannot say whether the current bug is new as of 2.30, or precedes it.

[EmsFitbit]

@Rekishi2002 I tried checking the same graph on my iOS device and it's not showing the same issue.

I'd recommend logging out of the Fitbit app and then try force quitting it. To do so, tap the home button twice, then swipe up. Log back in and check if this works. 🙂

[Rekishi2002]

Logged out, forced quit, restarted, and logged back in. No change. I have a 7 Plus in case it matters.

[EmsFitbit]

@Rekishi2002 Thanks for trying out the tips! It seems like a bug. Could you please check if the issue is the same with other graphs (like heart rate)? 

[Rekishi2002]

Good point - the others showed the same behavior. Properly shown in landscape mode, but not portrait.

[Aharner8]

Did you ever find a solution to this problem?  It’s happening to me too.