History dissapeared from my Versa after new IOS update

[DJVersa]

Sudenly my app probably due to change of IOS system got disconnected. I reconnected to versa but since than all my previous data disappeared. 

[SunsetRunner · Accepted solution]

Hello and welcome to the Fitbit Community @DJVersa 

Thank you for coming to the community with your question.I understand your having difficulty with your Fitbit App due to the recent iOS update. Let’s try force shutting the Fitbit App and see if that doesn’t resolve your issue. 
Here’s how:

log out of your Fitbit App

swipe the Fitbit up to force shut the app

now log out of your iOS device completely and wait 1-2 mins then restart your iOS device 

wait for your iOS to completely reload

now sign into your Fitbit app as you normally would with your email address and password 

now sync your Fitbit with the Fitbit App

😃 Hopefully this will resolve your issue and your data will be restored. If this does indeed resolve your issue could you please tap “choose as best answer” box under my post? It really helps others who come to this community looking for answers to questions similar to your own. I’d really appreciate it!

[SunsetRunner]

Hello again @DJVersa 

I just wanted to check in with you to see if your still experiencing Versa data issues or has my suggestions helped. If my suggestions did indeed help resolve your issue could you please tap the “Choose as Best Answer” box just below the post providing the suggestions? It really helps others who come to this community looking for answers to questions similar to your own. I’d really appreciate it! 😃