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Hourly Activity is not recording the first hour.

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‎07-25-2017 08:04 - last edited on ‎07-26-2017 05:36 by Moderator Alum

‎07-25-2017 08:04 - last edited on ‎07-26-2017 05:36 by Moderator Alum

For some reason, the app is not picking up my steps for the 9:00 hour. After that first hour it's fine. 

 

Moderator Edit: Clarified Subject.

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‎07-26-2017 05:44

‎07-26-2017 05:44

Hello @nanaofclaire, thanks for joining the Fitbit Community, it's great to have you on board! Smiley Happy

 

Since when have you experienced this situation? Which tracker are you currently using? Do you finish the hourly activity every day? 

 

In this case I would like to ask you to reply to me with a screenshot of your hourly activity settings and the tile where it's shown the hourly activity for the days affected, that will help me check this further. 

 

Thanks for your patience, I'll be waiting for your reply. Smiley Wink

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

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‎08-02-2017 05:51

In response to MarcoGFitbit

‎08-02-2017 05:51

Lately it has been working.  Thank you for your reply!

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