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Hourly activity missing from app.

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‎01-24-2019 09:34 - last edited on ‎01-26-2019 10:08 by Moderator Alum

‎01-24-2019 09:34 - last edited on ‎01-26-2019 10:08 by Moderator Alum

Not sure if it related to the recent Fitbit update, but today my hourly steps are missing from the dashboard and I’m not gettin reminders to move.

 

i have an iPhone 7 and the Fitbit Flex. I updated to version 2.86 yesterday. iOS 12.1.2

 

Moderator Edit: Clarified Subject.

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‎01-26-2019 10:11

‎01-26-2019 10:11

Hello @Tntpower, thanks for joining the Fitbit Community, it's great to have you on board. Smiley Happy

 

I appreciate your participation in the Forums and for sharing your experience with us. Are you not able to see the Hourly Activity tile? If so, please scroll down until you find the Edit button. Tap on it and the invisible tiles will display a plus sign on the top left corner, tap on the plus sign to make them visible again.

 

Now, about not receiving Reminders to Move, please restart your device, then go to the Fitbit app and tap on Account > Your device and make sure "Reminders to Move' is enabled. 

 

I hope this can be helpful, give it a try and let us know the outcome. 

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

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‎01-26-2019 10:20

In response to MarcoGFitbit

‎01-26-2019 10:20

That worked. Thank-you!

-Tiffany

Sent from my iPhone
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