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Hourly activity time is an hour off after Daylight Savings

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I got up this morning after the annual "Fall Back" of the clocks.
When I synced my Fitbit, I saw that the Hourly Activity was listed as 6 AM to 5PM, instead of the usually 7 AM to 6 PM that I have set in the past.
I figured it was due to the time change, but then when I tried to set the 12 hour window as 7AM to 7PM it would continually change it back to 6 AM to 5PM in the Dashboard screen. In order to set the correct window of 7AM to 6PM in the Dashboard, I needed to set 8AM to 8PM in the settings window.
I have the Charge 2, I verified that my wife had the same issue with her Charge HR. Seems more like an App issue than hardware.
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26 REPLIES 26

I have the same problem and have tried many things.  I don't know why I kept obsessing but I wasted my day trying to figure this out so not only did I lose an hour but I lost the entire day. 

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Every time I try setting the start time on the Reminders to move it adds another hour to the End Time.  Crazy.

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Hello @Mike1968, have a warm welcome to the Fitbit Community. It's nice to see you too @redav and @trala19Smiley Happy

 

I appreciate you have taken the time to report this situation. At this moment, this issue has now been resolved and you should be able to see that the Hourly Activity tile is showing information correctly. 

 

Thanks for your patience and understanding, have a great day. 

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

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Same in the Netherlands.

We changed to DST this weekend. Now heart reat (2 hour gap), sleep and active hours of sunday March 31th are still wrong.

Active hours of that specific day still start an hour to late and the mobile app isn't able to give a consistent weekly average (for that week) also it isn't able to show the Monday.

Dashboard on the internet and the tracker gave and give the right information.

Already changed sleep by hand back and forward, did change active hours back and forward, did reset the tracker, deleted data and cache in the app (did not re-install the app). Doesn't help, although it is clear that the data aren't lost.

 

I am using a Charge 3 and Android 7.1.1 on a Samsung Galaxy J5 2016.

I am one of those people who normally never have any problems with their tracker(s) or app. So I am very keen on finding out if it is a bug I have to accept or that I am overlooking something.

(Broken Fitbits One, Charge 2 and 3). Using Charge 4 and Garmin fēnix 6. App vs 4.35. Android 14
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It worked!😊

thanks for sharing 

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In my experience, waiting 24 hours fixes the problem every time. 

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Yep, its 2022 - SIX YEARS LATER - and it is still happening!  Trying to re-set my active hours back to 8am-6pm, but it keeps reverting to 7am-5pm.  Quitting and restarting the app has no effect.  As suggested, I'll wait 24 hours and hope it all "fixes itself"  *sigh*

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