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How Do I Report Account Hi-Jack?

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‎04-27-2021 14:29

‎04-27-2021 14:29

I went on my profile today and noticed someone had uploaded a photo and a blog which were not mine.  I replaced the picture with something else, changed my settings and my password, but how do I report it to Fitbit.  

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‎04-27-2021 15:57

‎04-27-2021 15:57

Hi @EricsLady 

Fitbit customer support is doing their best, but right now be prepared for longer wait times. Please be patient. Support is limited by the number of representatives available at a given time and the hours of operation. Chat lines are open when they have live help.
USA: call (877) 623-4997
UK: call 0800 069 8505
INDIA: call 000 800 050 1057
IRELAND: call 01 691 7502 (country prefix: +353)
Other contact options:

USA: click

Canada: click for options

Stepping in the U.S.A. since September 2013. Android 14

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‎04-27-2021 18:31

In response to Odyssey13

‎04-27-2021 18:31

Hi @Odyssey13 , thank you for the information provided. 

 

@EricsLady  A warm welcome to the Community! Thank you for your message.

 

Besides contacting Support, I'd like to recommend you to have a look a this: How can I help secure my Fitbit account and data?

 

See you around. 

JuanFitbit | Community Moderator, Fitbit. Hat dir mein Beitrag geholfen dann markier ihn als Lösung und gib mir Kudos !! Habt ihr Tipps um fitter zu werden? Lifestyle Discussion forum.

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