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How can I change my mail if I put the wrong one?

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‎04-20-2018 12:48 - last edited on ‎04-21-2018 12:44 by Moderator Alum

‎04-20-2018 12:48 - last edited on ‎04-21-2018 12:44 by Moderator Alum

Hi can anyone assist me I have put the wrong email in and I am not sure how to change this so I can verify my account? Thanks in advance x 

 

Moderator Edit: Clarified Subject.

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‎04-20-2018 23:42

‎04-20-2018 23:42

You can change the email address for your account in your profile settings at https://www.fitbit.com/user/profile/edit

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‎04-21-2018 12:47

In response to SteveH

‎04-21-2018 12:47

Hello @Leroy3719, have a warm welcome to the Fitbit Community, it's great to have you on board. It's nice to see you around too @SteveH, thanks for all your help. Smiley Happy

 

@Leroy3719, as @SteveH mentioned, you can change the email on your account by going to the personal settings page of the online Dashboard. When asked to log in to the online Dashboard use the email you put in your account (even if it's the wrong one) and your password, then you will be able to change it to a new one. 

 

Remember that you will only be able to see the new email in your account once you've verified the new one by clicking on the link you will receive in the verification email that will be sent to you. 

 

I hope this can be helpful, if there's anything else I can do for you, please feel free to reply. 

 

 

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

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