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How did I resolve iOS notifications issue

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‎01-24-2020 13:24 - last edited on ‎01-25-2020 20:41 by Fitbit Moderator

‎01-24-2020 13:24 - last edited on ‎01-25-2020 20:41 by Fitbit Moderator

What finally worked for me:

 

1) go into your fitbit app and disable the option to receive text message notifications 

2) sync app with fitbit

3) turn phone off and then turn it back on

4) go back into fitbit app and enable the option to receive text notifications 

5) sync app with fitbit 

 

hope this works for you! 

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‎01-25-2020 20:42

‎01-25-2020 20:42

Hi @FDNYbrat, welcome to the Community Forums!

 

Thanks for taking the time to share your thoughts and personal experience with the notifications issue experienced with your device, the willingness to help is always appreciated. Please do not hesitate to contact me back if you require further assistance or if you have any additional questions, I'll be around.

 

Thanks for being part of the Fitbit family!

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