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How do I register my Charge HR?

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‎03-11-2017 12:57 - last edited on ‎03-14-2017 09:36 by Moderator Alum

‎03-11-2017 12:57 - last edited on ‎03-14-2017 09:36 by Moderator Alum

I got an HR in the Fall but haven't been able to find where to register it I case I have future problems

fitbit currently does not have me on record!

 

Moderator Edit: Clarified Subject.

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2 REPLIES 2

‎03-12-2017 00:23

‎03-12-2017 00:23

There isn't a warranty registration process as such but fitbit will be able to access your account to see when you set up your fitbit. It would also help if you kept your receipt in case of issues.

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‎03-14-2017 09:59

In response to SteveH

‎03-14-2017 09:59

Hello @Lynnie65, thanks for joining us, have a warm welcome to the Fitbit Community! It's always nice to see you around @SteveH and thanks for your input in this situation.

 

@Lynnie65 as @SteveH mentioned, there is not a a registration process for Fitbit trackers. However, once you set up your tracker, your information is updated on our servers and in case you have inconveniences with your tracker we will already have a registry of your account and Charge HR. 

 

In case you need assistance or want to know more about the warranty on your Charge HR you can check our Returns & Warranty site, or contact our Support Team. 

 

I hope this can be helpful, give it a try and keep me posted in case you need anything else! 

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

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