06-21-2014
04:47
- last edited on
12-21-2021
11:37
by
LizzyFitbit
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06-21-2014
04:47
- last edited on
12-21-2021
11:37
by
LizzyFitbit
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Accepted Solutions
12-21-2021 16:28 - edited 12-21-2021 16:29
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12-21-2021 16:28 - edited 12-21-2021 16:29
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Hi everyone.
@JoyceV2 Thanks for joining this thread, and for your efforts while working on this matter. To reinstall the Fitbit app on your iOS device, you can use this link or go to the App Store, search for Fitbit: Health & Fitness and install it. Please take in mind that the Fitbit app will be available on mobile devices that meet the compatibility requirements described here.
I'm going to close this thread from further comments. However, if you have more questions related to Fitbit, I'd encourage you to visit our help site or create a new topic in the Help Forums to receive help from the Community.
Keep up the super stepping!
06-22-2014 13:21
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01-09-2016 08:03
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01-09-2016 08:03
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My fitbit icon disappeared from my bottom task bar after doing the update? How do I get it back? Thank you

01-18-2018 14:42
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01-18-2018 14:42
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My icon for fitbit just vanished from my phone. I still have ap installed. How do I get icon back without losing my workout history?

01-18-2018 14:52
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01-18-2018 14:52
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@marehareIf an Android phone go to your Apps Icon, tap, find the Fitbit Icon, hold your finger on the that and at the top of the screen it should show "Add to home screen", then drag the Fitbit Icon to the top of the screen.
I can't help with the iPhone..
@marehare wrote:My icon for fitbit just vanished from my phone. I still have ap installed. How do I get icon back without losing my workout history?
Ionic (OS 4.2.1, 27.72.1.15), Android App 3.45.1, Premium, Phone Sony Xperia XA2, Android 9.0

01-06-2019 05:01
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01-06-2019 05:01
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Lost Fit bit icon

01-07-2019 07:35
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01-07-2019 07:35
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Hello @Ezflyer2, have a warm welcome to the Fitbit Community, it's great to have you on board.
I appreciate your participation in the Forums and for sharing your experience with us. If you're unable to locate the Fitbit app icon on your phone, please go to the App Store and look for Fitbit. If the app is installed in your phone, you will be able to see the "Open" button. Please check every group in your phone to locate it, remember that if you have several apps in a single group, you can swipe left to check the rest of the apps contained in it.
I hope this can be helpful, give it a try and let us know the outcome.

06-11-2021 09:25
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06-11-2021 09:25
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- I did what was suggested and it is still installed but I still can’t get it back onto my Home Screen. Once it’s open, what do you do next?
06-15-2021 18:36
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06-15-2021 18:36
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Same here! I deleted my app from my iphone yesterday (6/14) as a last resort, since my Versa 2 stopped emitting a bluetooth signal and my iphone 12 (even tried my ipad and older iphone) couldnt locate it. I had already done the forget device. Anyway, same issue. I have ti go to the app store and click open. I’ve never had this problem with an app before and I checked EVERY “folder” on my phone and no fitbit app. Im gonna check with Apple next. I cant afford an apple watch right now, otherwise I would have ordered that already.

07-10-2021 01:28
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07-10-2021 01:28
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I had the same problem and was able to go into my App Library (it was a screen which I’m not really sure how I happened upon). The App Library displayed all my apps which had been downloaded, including the one for Fitbit. I clicked on the icon and options popped up, one of which was something to the effect of: arrange Home Screen (or something about “home” screen). After selecting this option, the icon popped up on my Home Screen (as if it has just been newly downloaded) and from there I was able to move it to my health folder. I’m not overly tech savvy- so maybe someone else can help clear up any vagueness I’ve attempted to explain. Hope this helps for you.
07-10-2021 06:26
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07-10-2021 06:26
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Thank you! It worked. 😊

07-12-2021 15:09
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07-12-2021 15:09
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Welcome to the Fitbit Community, @Pickleballmom and @Joeishere.
@Pickleballmom I appreciate your participation in the Forums and sharing your experience and solution. Thank you for your time and efforts to help other users!
@Joeishere I am glad to hear the suggestion provided in this thread helped you resolve the issue. Thank you for posting the update here. I appreciate your time and feedback.
In case you have some spare time, I would like to invite you to visit our Discussions board where you can share your experiences, make new friends and create new topics.
Keep on visiting the forums!
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

12-16-2021 17:32
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12-16-2021 17:32
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Could you msg/email/post here instructions, please.
I can seem to get the info from your link.

12-21-2021 16:28 - edited 12-21-2021 16:29
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12-21-2021 16:28 - edited 12-21-2021 16:29
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Hi everyone.
@JoyceV2 Thanks for joining this thread, and for your efforts while working on this matter. To reinstall the Fitbit app on your iOS device, you can use this link or go to the App Store, search for Fitbit: Health & Fitness and install it. Please take in mind that the Fitbit app will be available on mobile devices that meet the compatibility requirements described here.
I'm going to close this thread from further comments. However, if you have more questions related to Fitbit, I'd encourage you to visit our help site or create a new topic in the Help Forums to receive help from the Community.
Keep up the super stepping!
