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How do I remove insights from the top of the app?

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‎05-14-2020 03:14 - last edited on ‎07-29-2022 14:17 by Fitbit Moderator

‎05-14-2020 03:14 - last edited on ‎07-29-2022 14:17 by Fitbit Moderator

How do I make the app stop randomly  displaying irrelevant and unwanted crap on the dashboard when I’m trying to use it? This started when I switched from Android to iPhone. I think I had to get help to turn that crap off on the Android about a year ago, too. At least then Fitbit had offshore mediocre support. Now they seem to be trying to hold the device I already paid for hostage.

 

Moderator Edit: Clarified subject

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‎05-14-2020 04:10

‎05-14-2020 04:10

@WTFK   Can you be more specific about the information that is appearing on your iPhone?  While there are some ways that the two versions don't work the same, in most respects they do.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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‎07-28-2022 12:36

In response to LZeeW

‎07-28-2022 12:36

The banners that show up on the top of my screen when I'm trying to look at my dashboard. They're difficult to dismiss when you're out and about, and there's also a bug that keeps you from dismissing them when there's two.

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