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How do I set the correct time on my Charge Fitbit?

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My Fitbit used to sync when I signed onto Fitbit. But now it has the completely wrong time. Every other feature works fine. 

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You can't manually set the time but it should reset itself whenever it syncs with your phone and it's adjusted by the timezone that's set in you profile at: https://www.fitbit.com/user/profile/edit

 

Is it syncing ok? If not try restarting your phone and then restart your fibit by:

 

  1. Plug your charging cable into the USB port on your computer or any UL-certified USB wall charger.
  2. Insert the other end into the port on the back of your Fitbit Charge or Fitbit Charge HR. Your tracker will begin charging.
  3. Press and hold the button for 10 to 12 seconds until you see the Fitbit icon and a version number (e.g. "V30").
  4. Let go of the button.
  5. Unplug your tracker from the charging cable.

If your timezone is incorrect then you can change it at the link above and then sync to update your Charge.

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I need to set the time on my Fitbit.

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@AnneDavid. Please see @SteveH’s posting. Tap here.

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Hello @AnneDavid, I hope you're doing well, it's nice to see you around the Fitbit Community. It's great to see you too @SunsetRunner, I hope you're doing well. Smiley Happy

 

@AnneDavid, I appreciate your participation in the Forums and for sharing your experience with us. Please note that the time on your Fitbit device is set automatically when you sync your tracker. It will show the same exact time as your phone as when it syncs, it establishes a connection with your phone. 

 

I hope this resolves your inquiry, if there's anything else we can do for you, please feel free to reply. 

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

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