How to change from 24 hour clock to 12 hour clock

[greatcoz]

The time on my AltaHR keeps changing to GMT in the PM. Up until 12 noon everything is fine, but then as soon at 1PM comes along the display reverts to GMT. Any ideas??

moderator edit: title for clarity

[MrMarv]

@greatcoz - 

GMT?

Or do you really mean a 24-hour display, as in 13:00 for 1:00 pm?

If that is the case, read this thread. Make sure to read all of the posts so you understand that you may experience an issue if you only have Internet Explorer on a Windows machine. Chrome on Windows or linux notebook, or Safari on a Mac or iPad, not problem.

Once you get there you will see why I didn't just give you the solution here. I did a lot of typing the other day and really don't want to do it all over again, if you don't mind.

https://community.fitbit.com/t5/Alta-HR/Change-24-hour-to-a-12-hour-clock/m-p/2339944#M13961

[greatcoz]

Yep, it's the 24 hour display and I'm on a Mac. I've tried everything I know of including starting all over with a 'new' device. This just 'ain't right!"

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[MrMarv]

@greatcoz -=

Did you read the thread in the link below? Go to message 9. It mentions me using my iPad and Safari, but the same worked for my MacBook Air and Safari, replacing touches with mouse-clicks.

https://community.fitbit.com/t5/Alta-HR/Change-24-hour-to-a-12-hour-clock/m-p/2339944#M13961

[greatcoz · Accepted solution]

Changing it back to 12 hours worked! Thank you so very much MrMarv!

[MrMarv]

@greatcoz -

If you would mark the post that helped at the solution for your issue it would help others browsing the board should they be having the same problem and seeing that may find their answer, too.

Good luck to you.

[greatcoz]

OK. I fixed the issue! I simply changed from 24 hours to 12 hours in the settings and the issue is totally corrected!