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How to disable "Location access & Bluetooth sharing" pop up?

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‎11-27-2021 08:41 - last edited on ‎11-29-2021 05:21 by Fitbit Moderator

‎11-27-2021 08:41 - last edited on ‎11-29-2021 05:21 by Fitbit Moderator

Please please fix this bug! That silly message keeps popping up. We know you are working on it but please hurry!

 

 Thanks 

 

Moderator Edit: Clarified subject

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‎11-29-2021 05:21 - edited ‎06-23-2024 06:30

In response to Rich_Laue

‎11-29-2021 05:21 - edited ‎06-23-2024 06:30

Hi there, @lmoody. Welcome to the Community Forums. 

I'm sorry to hear the difficulties that you are experiencing with the Fitbit app. I understand how you are feeling about this situation. Our team is always working on improving our devices and user experiences, and your comments are always welcome. 

Please note that currently it's required to have the location services set to "Always" on your iOS device whenever you're going to use MobileRun or Connected GPS. If you are not going to use any of these functions, you can leave the location access set to Never.

I've moved your post to the iOS App board for organization purposes.

Hope the information is helpful.

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎11-28-2021 14:27

‎11-28-2021 14:27

What message is this @lmoody and what phone are you seeing this on? 

I never get any message, but I don't disable location services. 

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‎11-29-2021 05:21 - edited ‎06-23-2024 06:30

In response to Rich_Laue

‎11-29-2021 05:21 - edited ‎06-23-2024 06:30

Hi there, @lmoody. Welcome to the Community Forums. 

I'm sorry to hear the difficulties that you are experiencing with the Fitbit app. I understand how you are feeling about this situation. Our team is always working on improving our devices and user experiences, and your comments are always welcome. 

Please note that currently it's required to have the location services set to "Always" on your iOS device whenever you're going to use MobileRun or Connected GPS. If you are not going to use any of these functions, you can leave the location access set to Never.

I've moved your post to the iOS App board for organization purposes.

Hope the information is helpful.

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
0 Votes