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How to find an old Fitbit account

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‎12-30-2019 14:23 - last edited on ‎12-31-2019 13:16 by Fitbit Moderator

‎12-30-2019 14:23 - last edited on ‎12-31-2019 13:16 by Fitbit Moderator

I had a Fitbit userid 2013-2014. I cant remember it - could you find Out what it was?

 

Moderator edit: Subject for clarity

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2 REPLIES 2

‎12-30-2019 23:40

‎12-30-2019 23:40

It would be best for you to contact Support, @rsobota44 . 

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‎12-31-2019 13:15

In response to SunsetRunner

‎12-31-2019 13:15

Hi @rsobota44, welcome to the Community Forums.

 

Thanks for bringing this to my attention. As it turns out, because your account information is completely personal, we are unable to disclose such information due to security reasons. However, if you don't remember the email address of your old Fitbit account, my best advice for you to find your account is to check on your email addresses any email we sent you directly from your account such as a Weekly report, battery low notification, etc. Then, after finding the email address that was associated with, you can initiate a password reset process following the steps that are specified on: How do I change or reset my Fitbit password?

 

@SunsetRunner Thanks for your post, it's always nice to see you around in the iOS board helping users!

 

I'll be around. Let me know if you have any additional questions.

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