How to get notification on Charge 3 for every 5000 steps

[Mom2Jacob]

I found a great feature with my charge3.  If I leave the notification at 5,000 steps, it notifies me every 5,000.  My friend has a charge 3 also and wants this feature to work for her too.  She has a 6S iPhone, while I have a SE original iPhone. We have tried all the settings I can see on my app and we think we’re missing something.  Can you help me fix it so she will get notifications every 5,000 steps?

Moderator edit: subject for clarity

[Gordon-C]

Hi @Mom2Jacob 

I've moved your post to the iOS app forum community.  Someone here should be able to help.

Gordon

[Mom2Jacob]

Thanks Gordon! Can you also forward on my friend’s email in case they need to ask her anything? 

Moderator edit: personal info removed

[LiliyaFitbit · Accepted solution]

Hi @Mom2Jacob, it's nice to see you again in our Community Forums. Thank you for your support, @Gordon-C.

@Mom2Jacob I appreciate your efforts and the additional details and recommend trying the following:

1. Tap the Today tab > your profile picture >Activity & Wellness. 

2. Tap Daily Exercise.

3. Tap Steps and adjust the number of steps to 5000. 

4. Sync the tracker. 

For more information about the Fitbit goals, see How do I track my health and fitness goals with the Fitbit app?

Let me know how it goes. 

[Mom2Jacob]

Thank you sooooo much.  Saw my friend tonight and she said she followed the steps and received notifications at 5,000 and 10,000 steps.  She was so excited and so was I.  Then we went for a walk and she received a notification for 15,000 and 20,000 steps!😀

[LiliyaFitbit]

Thank you for your reply, @Mom2Jacob.

This is great news! I am glad to help and I hope you and your friend continue enjoying the Fitbit experience! Let me invite you to visit our Health & Wellness board where you can share your experiences, make new friends and create your own topics.

Keep on visiting the forums. Happy stepping!