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How to turn off sleep score

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‎07-21-2019 16:42 - edited ‎07-21-2019 16:58

‎07-21-2019 16:42 - edited ‎07-21-2019 16:58

Is there a way to turn off sleep score? Sleep score is absolutely useless. As a shift worker and poor sleeper I’d like to know how many hours I slept per day and on an average week so I can catch up sleep. A sleep score is absolutely useless and judgemental. My wife sleeps like a log and I’m wrestles and sleep walk yet our scores are identical.

 

I don’t want some random meaningless number to judge how I slept. Being judged for poor sleep actually causes more anxiety and issues for my already bad sleep.

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294 REPLIES 294

‎10-23-2019 07:26

In response to EdsonFitbit

‎10-23-2019 07:26

Sleep score is a garbage stat. If there isn't an option to turn it off soon I will be switching to the Whoop band and ditching Fitbit.

Best Answer

‎10-23-2019 08:17

In response to EdsonFitbit

‎10-23-2019 08:17

This feature is making my sleep worse because it creates anxiety over "bad" sleep.  The last thing that inconsistent or poor sleepers need is something to stress them out about a low sleep score. This feature makes me reconsider using the Fitbit; please allow it to be turned off ASAP. 

Best Answer

‎10-25-2019 08:47

In response to AlvaroFitbit

‎10-25-2019 08:47

Why is it not possible? We did not ask for the change?

also two weeks after updating my phone I still can’t get text messages and have tried everything (plus wasted hours) I am getting pretty annoyed. 

Best Answer

‎10-26-2019 07:47

In response to TCas

‎10-26-2019 07:47

I absolutely agree and I find it completely inaccurate. 11 hrs gives me a 75 while 7 hours gives me a 78.. How? No information, no options but just the feeling that I've been sleep shamed. 

Best Answer

‎10-26-2019 08:10

In response to darkariel88

‎10-26-2019 08:10

I've just stopped using my Fitbit. This change, and the upgrade to premium
money grab has turned me off.
I go to bed, I get up, and I assess on my own how I feel.
Best Answer

‎10-27-2019 10:21

‎10-27-2019 10:21

I have a solution for this - not ideal but may help those who are desperate to get rid of it. Fitbit have not updated the Windows phone version of the app with  the sleep score nonsense so get yourself a Windows phone and go back  to how things used  to  be. You  can pick these  up  really cheap (try ebay) so not a major investment. In other respects the  WP version of the app is fine - in fact I prefer it (slightly) to the iOS one.

Best Answer

‎10-29-2019 09:30

In response to EdsonFitbit

‎10-29-2019 09:30

Sleep score is useless 

Best Answer

‎10-30-2019 04:01

In response to EdsonFitbit

‎10-30-2019 04:01

I’m considering dumping my Charge 2. I stopped using other apps because of the rating. And now you have it. Please change it back. There’s no advice on why or how to improve your sleep. Stop. 

Best Answer
0 Votes

‎10-30-2019 07:28

In response to BarbaraHogan

‎10-30-2019 07:28

I used to check my app every day, now I seldom use it. My average sleep has disappeared. App is boring now.

Sent from my iPhone
Best Answer

‎10-30-2019 22:47

In response to Calman3

‎10-30-2019 22:47

I'm out. 

Buying another device, this irritates me every morning. 

Fitbit, first you get it wrong and then you don't listen , you must be a man!

I am too by the way but doing my best to listen and improve.

You deserve everything you get.

Best Answer

‎10-30-2019 23:39

In response to Olliemax

‎10-30-2019 23:39

Well, I was in Dillards and they had a Fitbit like device called itouch. The wearables look like a Versa or charge, but they run between 30 to 60 bucks. they also sell them at Target, Walmart and Pennys. They look pretty functional with all the traditional stuff like heart beat, steps, sleep, gps etc. but the device's battery runs for between 21 days to 14 hours depending on the amount of functionality you use.  The app also seems basic as in bare bones.  No type of fitness community I could find anywhere on the net or in the app. . But the app developers have a "coming soon" page for their app that, when updated,  will come fairly close to what Fitbit has now.

 

I'm thinking of getting one and using my Fitbit zip, to keep my basic numbers going. When Fitbit gets its act together, I will  switch back. Taking a break from sleep scores should help ME get better at my sleep.

 

 

Best Answer

‎10-31-2019 08:00

In response to EdsonFitbit

‎10-31-2019 08:00

Completely agree that sleep score is useless. No idea what it is based on. Please remove it and return to average hours per night slept for the week at top of current week. 

Best Answer

‎10-31-2019 09:03

In response to Joe403

‎10-31-2019 09:03

I couldn’t have put it better myself!

Get Outlook for iOS
Best Answer

‎10-31-2019 13:42

In response to Joe403

‎10-31-2019 13:42

AAA52AB0-EA37-4CDF-9627-6015279428D2.jpeg

 

Best Answer

‎10-31-2019 13:45

In response to Granacher

‎10-31-2019 13:45

Fitbit has no intention to honor their implied contract made at purchase. Time for us all to save up, change trackers, and boost a competition's stock and profit!

Best Answer
0 Votes

‎10-31-2019 13:52

In response to Granacher

‎10-31-2019 13:52

If you follow the Fitbit CEO on twitter it’s plain as day they are committed to their “premium service” (translation: more money). They have no intention of rolling this back. 

Best Answer

‎10-31-2019 13:55

In response to speds

‎10-31-2019 13:55

I'm sure that most read that, after weeks of speculation, that Alphabet(parent company of Google) made an offer to buy Fitbit, which has lost so much market share they need a partner.

Best Answer

‎10-31-2019 14:58

In response to crashtx1

‎10-31-2019 14:58

@crashtx1  The stock price went up over 30% though. 😉

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0 Votes

‎10-31-2019 18:28

In response to Fyrfyter

‎10-31-2019 18:28

There's speculation that Google's parent company Alphabet  are currently looking at buying Fitbit. That's the reason for the spike in the share price. If you look at the 5-year trend for Fitbit, it's share price has dropped dramatically. the dramatic drop in their share prices could be the reason why they introduced the sleep score, which is fine. Not giving users the ability to make sleep score optional is arrogant.

Best Answer

‎10-31-2019 18:40

In response to speds

‎10-31-2019 18:40

There's no problem with Fitbit having a premium service, however not giving an option to turn off sleep score is designed to push people towards a premium service. From a psychological standpoint, sleep score is designed to motivate people to find out more about their sleep and pay for it. Sleep trackers were initially designed to help people sleeping issues was to understand their sleep. When humans fail at something, as in get a poor score for sleep, there is a psychological need for most to try and remedy the issue. Sleep score creates a non-existent problem that then needs to be solved, there for motivating people to pay for the premium service.

Best Answer