06-09-2025
15:42
- last edited on
06-11-2025
14:20
by
AndreaFitbit
06-09-2025
15:42
- last edited on
06-11-2025
14:20
by
AndreaFitbit
I have a new iphone 16and cannot sync the fitbit. It just doesnt see it
Moderator Edit: Formatting.
Answered! Go to the Best Answer.
Best Answer
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
@Gondwana Thank you for your help, keeping the Community in order.
@gailr0423 , A warm welcome to the Community! Thank you for your message.
If you still have access to the previous mobile device, make sure that the Bluetooth is turned off on that device.
Open then the Fitbit App on the new iPhone and try to sync the Versa 3, if it still paired to your account.
If you removed the Versa 3 from the account, then you'll need to pair it again.
I suggest you have a look at these articles that have helped other users.
How do I set up my Fitbit device?
Why won't my Fitbit device sync?
JuanFitbit | Community Moderator, Fitbit. Hat dir mein Beitrag geholfen dann markier ihn als Lösung und gib mir Kudos !! Habt ihr Tipps um fitter zu werden? Lifestyle Discussion forum.
Best Answer
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
@Gondwana Thank you for your help, keeping the Community in order.
@gailr0423 , A warm welcome to the Community! Thank you for your message.
If you still have access to the previous mobile device, make sure that the Bluetooth is turned off on that device.
Open then the Fitbit App on the new iPhone and try to sync the Versa 3, if it still paired to your account.
If you removed the Versa 3 from the account, then you'll need to pair it again.
I suggest you have a look at these articles that have helped other users.
How do I set up my Fitbit device?
Why won't my Fitbit device sync?
JuanFitbit | Community Moderator, Fitbit. Hat dir mein Beitrag geholfen dann markier ihn als Lösung und gib mir Kudos !! Habt ihr Tipps um fitter zu werden? Lifestyle Discussion forum.
Best Answer
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
@gailr0423 , Thank you for your update.
I'm glad to read that you figured this out.
Please visit our discussion forums. There you'll find several users interested in fitness, healthy eating, or better sleep, who share many tips. They'll be happy to meet you there.
JuanFitbit | Community Moderator, Fitbit. Hat dir mein Beitrag geholfen dann markier ihn als Lösung und gib mir Kudos !! Habt ihr Tipps um fitter zu werden? Lifestyle Discussion forum.