How to view average sleep hours after the update?

[SarahCK]

Anybody know how to turn off the sleep score and get average sleep hours?

[mjswan2]

Agreed. Very frustrating. I have 3 fitbits, only one of which provides a sleep score anyway, and that’s not the one I wear to bed at night. 

Please include an option to turn off sleep score or toggle between it and average hours slept. 

[Nitocris]

Having the same issue here.

Fitbit, why do you roll out changes with no option to turn them off or keep the old way?

Fitbit will definitely not be my next smart watch. Sick of having updates rolled out where it's a lottery to see if what you need is still available. 

[Star7kirby]

I agree, I used to enjoy seeing if my sleep average was consistent... now it’s displaying with a ‘sleep score’ which for me is alway 0! #uselessinfo 

[Areyno5990]

My Fitbit simply stopped working at midnight. I had to delete and re-install the app, delete my Fitbit and re-install it. Now I don’t even have the sleep tracking option. What the hell! I have to have the pulse tracking Fitbit to track sleep?

[Terri11002 · Accepted solution]

The old graph that shows you how many hours you have slept is still there........  when you first go in to your sleep screen it defaults to the sleep score page.......swipe the graph/screen from right to left and it will show you the old graph. 

[mjswan2]

Hi Terri11002,

I don't know about others on this thread, but I was fully aware of that. However, it still doesn't solve the problem as it only shows the average sleep for the current week or, if you click on the graph, for the current month/3-month/year. For me, this is not sufficient. In fact, it's highly frustrating! I need to see my average sleep for each week individually, including that of last week, the week before, the week before that, etc. This very helpful metric has now been replaced on the main screen by the Sleep Score which, for many of us, is entirely useless.

[Terri11002]

Hi mjswan2

Sorry,  I misunderstood what functionality was missing.  Thank you for the clarification.  

[Gen2019]

I totally agree with you. This is a very frustrating and unwanted change! I want to know my average sleep time each week, not a sleep score! 

[AnnieP79]

Totally agree sleep score is useless to me. Hours slept per week and ability to compare to previous weeks was very useful to me too. Now I have to spend time working it out for the week when it used to be just there, and it's so un-user friendly that I will now never compare to previous weeks. As mentioned by others if it's not fixed my next tracker will have to be another brand which has this functionality.   Very disappointed to lose this after using it for years

[dan801]

Oh my god, I posted an almost identical question just now to the point I thought I had posed twice. Shift worker here too, same issue that I need to track hours slept. I’m now planning on going with another brand that will allow this.

[SigriddeC]

I completely agree ... the sheep score is useless. I have an auto immune condition that requires me to tak my average sleep and correlate it against my joint and muscle pain. When I get a flare up it's often because my average sleep has dropped. I can't identify this drop with the sleep score. The average sleep is VITAL to tracking and preventing flare ups. It's the main reason I ensure I wear my Charge 2 all through the night.  Please bring this calculation back ASAP.

[JCMilford]

Has anyone found a solution to this yet? Or a response from FitBit?

[MarkFletch]

It says this is solved but I dont see a solution. I also find the fitbit score totally  useless. I had 5 hours 40 min sleep got a sleep score of 82 rated good "what the ?" I just want to know my average hours back where it was instead of the uselesd sleep score. As this thread says it is solved and clearly it isn't from what I can see I will kick off another thread

[SigriddeC]

OK the solution isn't intuitive, and I think that's the problem. I got some random message about the solution in my email and so I delved deeper into the app. If I swipe left 3 times to Hours In Sleep Stages, then click on the little square in the top right hand corner to expand the graph it shows me the  amount of sleep per sleep stage and WHOA above that is the bloody average in big bold white text. Swipe that screen slowly to the right 7 slots to see the previous week. Not intuitive at all, and now as easily accessible, but the functionality is there. The interface just sucks. Hope this helps.

[SigriddeC]

See my explanation below under MarkFletch ... it's there 🙂

[JCMilford]

It is there but hard to find.

In the phone app "Today" screen, tap/open sleep score, then left swipe sleep score chart to give hours slept chart. Expand this using arrows in top RHS of screen, then right swipe expanded hours slept chart, to give week by week hours slept records and weekly average. You can go back as far as you want week by week.

[MarkFletch]

Thanks JC Milford for getting back to me but not exactly what I was looking for as I can see a chart with the days and I can see my target 7.5 hours line but nowhere can I see what my current average for that week is. I opened another thread on this under "android" Strangely my wife's Galaxy 9 updated the fitbit app with sleep score on the same day but under settings she has a button to turn off "Receive Sleep Score" and hey presto it reverts back to Average Sleep Hours but my Galaxy 6 didn't have that option in settings which I find very strange. Anyway thanks for trying to help 

[Sagasu]

Thanks @SigriddeC. I located it. 

Not at all an intuitive to find as you mentioned.

On my android device the average score scrolls across the top of the screen as it in large type. To avoid the scrolling I switched to landscape view but then the scrolling average disappeared altogether. 

Agree with others that I would prefer to be able to toggle to the average hours slept per week instead of the sleep score which I find of no use. 

[Star7kirby]

The Fitbit app updated today and I magically have my average sleep back.. and the useless sleep score has been removed - hooray! Thank you Fitbit 🙌🏼