I can’t login into my app after changing my password

[Roselynj]

Hello 

I was syncing my sons Fitbit, once I got to switch to parent view it wouldn’t let me log into my account, it kept telling me incorrect password (even though it wasn’t) so I followed the instructions to reset my password but I’m still getting the same error. However I am able to log into my account online. 

[GoodTexan]

Same thing here.  I was going to use the chat with help last night but there were 10 people in line.  Wow they have some sort of bug.

[Roselynj]

Managed to get in. I’ve deleted the app, and logged in. Hope that helps you too 

[SunsetRunner]

I have done that too. But as soon as I change to the kids account it’s coming up with wrong password. All started after the last update.

Sent from Yahoo Mail for iPhone

[Roselynj]

Thank you, I’ve just tried that, you are right! 
How annoying!

[M_Page]

Same issue here with kid account switch to parent account. Annoying... But it was working before. Hope they will solve the issue...