help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa won’t get texts

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎05-05-2020 12:05

‎05-05-2020 12:05

Updated my iPhone XR.  Now my versa gets FB messenger alerts and call alerts but no text alerts.  Is there a way to fix this I’ve tried everything I could think of.  Please help

Best Answer
0 Votes
2 REPLIES 2

‎05-05-2020 13:27 - edited ‎05-05-2020 13:27

‎05-05-2020 13:27 - edited ‎05-05-2020 13:27

@Pnovak -

 

Have you looked at the pinned post at the top of this board which starts with "Required settings changed for notifications in iOS..."?

 

If you are receiving call alerts and and such, it it most unlikely it is a pairing issue as it is with many of us, but simply a setting issue.

RETIRED Enterprise Computing / "IT Guy" - Southern California - Marine Staff Sergeant 1970-78
Apple Watch 6 - iPhone 8 (iOS 16.6) - FitBit app 3.87 - MacBook Air (macOS Catalina)
Best Answer
0 Votes

‎05-06-2020 05:29

‎05-06-2020 05:29

Hi

my name is Sandy and my Fitbit versa special edition did receive calls, texts when I first got it but now it does not get any of these. I to have tried everything and am very very frustrated please can someone help me?. 

Thank you

Best Answer
0 Votes