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I have Bluetooth turned off on my phone

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‎06-24-2019 13:32

‎06-24-2019 13:32

How is it still tracking my heartbeat, I am trying to get my heart rate on my iPad?

I know it will only sync to one at a time. But my Bluetooth is turned off on my Phone I have a Samsung??

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‎06-25-2019 12:45 - last edited on ‎03-21-2025 12:56 by Fitbit Moderator

‎06-25-2019 12:45 - last edited on ‎03-21-2025 12:56 by Fitbit Moderator

@55Bar59 I hope you're doing well!

Let help you with your Fitbit device syncing with two devices. You don't mention which Fitbit device you have. Still what is the issue about seeing your heart rate? Do you mean you see it on your phone even when the bluetooth is off? Could you share a screenshot of this? Regardless of this the data is uploaded to the Fitbit servers so you can view it on any device and you should be able to view it on your iPad. Just ensure that you have a strong internet connection.

I look forward to your reply.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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