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IOS App blanks screen while Fitbit App is running

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‎03-21-2016 07:08 - edited ‎03-21-2016 07:10

‎03-21-2016 07:08 - edited ‎03-21-2016 07:10

I've been getting an error on my iPhone 6, in which I start the Fitbit app and it immediately blanks my screen.  When I tap the home button it appears that the app is running normally - I can see all of the dashboard from there - but when I tap back into Fitbit, it immediately blanks the screen again.  Have already tried restarting phone and re-installing the app several times.

 

Edit: apparently third time's the charm.  Restarted and reinstalled again and seems to be fine.

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‎03-25-2016 13:38 - edited ‎03-25-2016 13:40

‎03-25-2016 13:38 - edited ‎03-25-2016 13:40

Hello my friend @Redreplicant Smiley Very Happy, welcome to the Fitbit Community! I'm glad to hear that your issue was solved already. Don't hesitate to let me know if you experience this again.

 

Hope to see you participating in the Community more often since I think it would be awesome for you to explore our Community, so you can go ahead and log to any of the topics that might be of your interest in our Discussion boards. Feel free to comment and contribute with your knowledge and experience.

 

Have a great weekend!

Maria | Community Moderator, Fitbit


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