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IOS App update

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‎02-06-2016 15:50

‎02-06-2016 15:50

The Fitbit app will not sync since the update. I've done everything it says in the help forum, still no luck.
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‎02-07-2016 07:34 - last edited on ‎11-18-2025 07:05 by Fitbit Moderator

‎02-07-2016 07:34 - last edited on ‎11-18-2025 07:05 by Fitbit Moderator

@Kristine8807 Welcome to the Fitbit Community! Did you tried these troubleshooting steps one by one? Also, try to log out from the app, reboot your phone, and log back in. Turn off your Bluetooth, wait 10 seconds, and turn it back on. Make sure to restart the tracker as per the troubleshooting steps above.

Try that out and let me know how it goes! Smiley Very Happy

Santi | Community Moderator, Fitbit

Like my response? Vote for it! Also, accept as solution!
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