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IOS app deleting exercises

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App doesn't show any exercises I did on Sunday (they showed yesterday)  The activities are on the web version but now it doesn't show on the app.  Don't know what happened with that last update, but a lot of stuff seems to be screwed up (including not being able to log manual exercises on the app).

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3 REPLIES 3

Hi @jmar1863. A warm welcome to the community.

Thank you for sharing the inquiry regarding the Fitbit app. 

Please, try the following steps in order to see the activities you did on Sunday:

  • Log out from the Fitbit app.
  • Force quit the Fitbit app and reboot your phone.
  • Open the Fitbit app and log back into your account.
  • Check if the issue is still happening.
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Still not working, nothing for Sunday is showing up and the app still doesn’t correctly enter manual exercises. Hope this stuff is fixed before the dashboard goes away.

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I have experienced problems with exercise day information starting in September 2023. For a short time I did not have any problems around the beginning of this year if I remember correctly. Since then, I have noted that if you exceeded 20 exercise sessions in one week that for each exercise session added one exercise session is deleted From the beginning of the week. I have made Fitbit customer care aware of this issue along with Google’s disability support team. It is not uncommon for me to have completed seven exercise days in reality and to find that Fitbit only displays four, five or six exercise days for the week. 

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