help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

IPad

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎06-17-2016 09:50

‎06-17-2016 09:50

I'm trying to set up my Alta I just purchased last week still haven't got it set up on my IPad. Can anyone pleSe help me?
Best Answer
0 Votes
2 REPLIES 2

‎06-17-2016 10:08

‎06-17-2016 10:08

Hi @sjeffers57awork and welcome to the Community!

First, I would recommend making sure that your iPad model is compatible with syncing Fitbit trackers. Click here to check.

Next, you can download the Fitbit App on your iPad in the iPhone App store. The Fitbit App is technically an iPhone App that is compatible with iPads.

Afterwards you can use the replacement setup process mentioned here to pair your tracker to your already-existing Fitbit account.

This should get you back on track, but let me know if you need any additional help!

Derrick | Retired Moderator, Fitbit
Best Answer

‎06-17-2016 10:51

In response to DerrickS

‎06-17-2016 10:51

Hi I'm having a hard time selling up my Alta on my IPad. I'm hoping that is what this is about

Sent from my iPhone
Best Answer
0 Votes