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In-app Notifications not showing up.

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‎01-23-2019 19:34 - last edited on ‎01-24-2019 06:41 by Moderator Alum

‎01-23-2019 19:34 - last edited on ‎01-24-2019 06:41 by Moderator Alum

Hey hoping someone can help.  The notifications feed on my iPhone 7 plus (Fitbit app) that I used to get, I no longer receive.  The last one I have is from 18 Jun, 2018.  It is as if the 'notifications bucket' is full. I have tried turning notifications off, restarting my phone etc. but nothing seems to work.  Seems that I am having the same issue with Messages on the Fitbit App on my iPhone as well.

Thanks,

Nicole

 

Moderator Edit: Clarified Subject.

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‎01-24-2019 06:52

‎01-24-2019 06:52

Hello @SunsetRunner, thanks for joining the Fitbit Community, it's great to have you on board. Smiley Happy

 

I appreciate your participation in the Forums and for sharing your experience with us. Please note that in-app Notifications were removed some time ago as it was heavily requested by users and people in general. Now, you will only receive goal-step notificaitons as push notifications in your phone. 

 

Now, when it comes to messages on the Fitbit app? Are you referring to messages sent to you through the Fitbit app or text messages in your phone not reaching your Fitbit device? Would it be possible for you to elaborate a bit more so we can check this further?

 

Thanks for your patience and understanding, we'll be waiting to hear from you.

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

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