In app notifications not working

[Vicki1951]

It shows that I have notifications but has not updated since June.

Moderator edit: Updated title for clarity

[FerdinandFitbit · Accepted solution]

Hi there @Vicki1951. Good to see you in the Forums! 🙂

I'd like to help you out with this.

Based on customer feedback, we stopped showing notifications in the Notification Center. You can continue to receive these notifications as push notifications by turning on Push Notifications in the app under Account > Notifications. Additionally, ensure that Notifications is selected in your iPhone settings. 

Hope this helps and if you need anything else, I'm here to help!

PS. I'm moving your post to the iOS app board for categorization purposes

[Nucbee]

If Fitbit is no longer doing notifications in the notification, can we remove the Notification Center ?

[MarcoGFitbit]

Hello @Nucbee, thanks for joining the conversation, it's great to see you around. 

We really appreciate our members's input and feedback and I would like to thank you for yours. Our team is always looking to improve the Fitbit experience and I would like to encourage you to submit your insight as a suggested idea, where members of the Community can comment and vote for it so it can be implemented in the future.

Feel free to share your suggestion with your friends and family to add more votes and comments, this is the best way to make your voice heard and get the attention from our development team.

I hope this can be helpful, if there's anything else I can do for you, please feel free to reply.

[Kim_219]

I only had my Fitbit Versa for less than 2 months now and my notifications is now showing up. I tried everything by resetting it and following the steps but it’s still not working. First my steps was not showing up now my notifications. Please help me out.

And there’s no number on the box that I can call . 

[MarcoGFitbit]

Hello @Kim_219 thanks for joining the conversation, it's great to have you on board. 

I appreciate your participation in the Forums and for sharing your experience with us. Thanks for letting us know you've already tried to troubleshoot this situation. Would it be possible for you to let us know the exact list of troubleshooting steps you've tried so far? This will be very helpful for us to check this further. 

Thanks for your patience and understanding, we'll be waiting to hear from you.