In app notifications not working

[JATH1831]

Is there a way to clear out the notifications log in the app on my iPhone 7+? Notifications>Notifications/Messages. I haven't received notifications in the app for a long time and my guess is the log is full. I still receive messages/vibrations properly on the tracker. I have restarted the app and phone as well as deleted the device (FitBit) and then re-added it. I was hoping the notifications would clear out. But they didn't .

Moderator edit: Updated title for clarity

[FerdinandFitbit · Accepted solution]

Hi there @JATH1831. Welcome to the Fitbit Community Forums! 

I'd like to help you out with this.

Based on customer feedback, we stopped showing notifications in the Notification Center. You can continue to receive these notifications as push notifications by turning on Push Notifications in the app under Account > Notifications. Additionally, ensure that Notifications is selected in your iPhone settings. 

Hope this helps and if you need anything else, I'm here to help!

PS. I'm moving your post to the iOS app board for categorization purposes

[JATH1831]

Ok thanks for the clarification on stopping the Notifications in the Notifications Center. Yes, both settings you referred to, were turned on.

[MarcoGFitbit]

Hello @JATH1831, I hope you're doing well, thanks for taking the time to reply. 

I appreciate you have come back and let us know you were able to find the Notifications settings to enable push Notifications on your phone. 

In case you have some spare time, I would like to invite you to visit our Discussions board where you will find great tips and encouragement from other members and if there's anything else I can do for you, please keep me posted!