12-27-2016 11:30
12-27-2016 11:30
Problem 1) At the end of each day (midnight) all of that days calories are deleted and set to 0.
Problem 2) ALL previous days are showing current calories.
Example. Right now I have 931 calories in and 982 left for the day. If I scroll back to yesterday, the day before, and the day before that, it shows the same data. Every time I update today's calories it shows the same for days past. Tonight at midnight Fitbit (charge2) app will cycle over to the next day and start with 0 calories. Which then resets every previous days calories.
This is problem seems to be with the app, as the website dashboard is showing the correct information. Not sure how to fix the problem. I've tried...
-deleting/reinstalling the app.
-deleting/reinstalling the Fitbit (charge) inside the app.
-Force syncing.
I see nothing on the forums about this and am looking for a quick solution. Went with the charge 2 over an Apple Watch and I'm starting to regret my decision.
Thanks for any help/solutions.
12-27-2016 12:50
12-27-2016 12:50
Hi, @Jakebaker23! That tile doesn't show historical data in the app, it shows the current data. If you click on the tile to enter the detailed area, you will see all of the previous days' information. I agree that's an annoying "feature," hopefully Fitbit will address it in a future update.
MakMak | Community Council
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