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Inaccurate 'weight lost' figures

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Ok so this is only irritating me as I'm doing slimming world so keeping track.. But I have checked every weight I've entered (1st 4.5lb total) but for the past few months my app is consistently 0.5lb behind (showing 1st 4lb at the moment) I still get the badges at the right time but, for example, I got my 15lb badge when the app says 14.5lb etc. Any idea why this is happening??
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Hello my friend @Clareio, welcome to the Community Smiley Very Happy

 

Sorry to hear about the difficulties you have experienced when trying to change your weight log. I passed this issue to the engineering team for investigation. Thank you for reporting this incident.

 

Let me know if you have any questions! Happy stepping Smiley Happy

Maria | Community Moderator, Fitbit


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Hi Maria,

 

This is still running behind, I have even gone as far as making sure there is a weight entered for every day from 7th March, the weight to go until I hit my goal is correct but the total weight lost is consistently 0.5lb behind, very irritating!

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@Clareio thanks for the update! Wow, that sounds pretty weird. Could you please post a screenshot of it. That would help me further research for a solution. 

 

Have you tried logging out, force quitting your app and then logging back in? Also, make sure that your Fitbit app has been updated to its latest version.

 

Just out of curiosity, are you logging your foods with any third party app? Do let me know, I'll be around! Cat Very Happy

Mariam | Community Moderator, Fitbit

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I've logged Out and back in. Deleted and redownloaded the app, and have the latest update, I don't log my food at all or log my weight elsewhere I just input the weight
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IMG_6453.PNGIMG_6454.PNG

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@Clareio thanks for getting back to me! You've done an awesome job so far for what I can see; however, I'm still a little confused here. Please verify that your manual weight logs have the correct date. I'll be  looking forward to your new comments! Cat Very Happy

Mariam | Community Moderator, Fitbit

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All the dates are correct (well I weigh on Monday and then the tues-Sun readings every week I put in as the same trying to fix it)

Sent from my iPhone
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