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Incorrect activity logged overnight

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I woke up this morning and already have close to 10k steps and over 70 minutes of activity according to app. (Inspire shows a more accurate 12 steps.) I didn’t sleep well but there’s no way I tossed and turned over 4 miles. It’s throwing all my stats off. Help. 

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Welcome to the Fitbit Community, @Victoria-Matt

 

I appreciate your participation in the Forums and sharing that you have the incorrect activity logged overnight on your app. Thanks for trying to resolve this, I appreciate the additional details and I am here to help. I recommend doing the following:

 

  1. Log out from the Fitbit app.
  2. Verify if the Fitbit app is updated to the latest version. For instructions, see this help article.
  3. Force quit the Fitbit app.
  4. Reboot your phone.
  5. Open the Fitbit app and log back in to your account.

You can remove the incorrect steps from your account by following the instructions in this help article: How do I delete steps and floors in the Fitbit app? 

 

Let me know if the issue persists. I'll be around if you have any additional questions.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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