help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Information not resetting

ANSWERED
Replies are disabled for this topic. Start a new one or visit our Help Center.

‎05-13-2016 15:19

‎05-13-2016 15:19

My Charge froze so I reset it per instructions. However it now has combined the previous day's progress with the current day progress. How do I get the app or device to start a new day?
Best Answer
0 Votes
1 BEST ANSWER

Accepted Solutions

‎05-14-2016 13:25

‎05-14-2016 13:25

Hi @pjm045! Welcome to the Fitbit Community! 

Let me help you out, your tracker will automatically reset your data at midnight if the issue persits try the restart agin 2 or 3 times in a row follow the instructions listed on this article. 

 

Let me know how it goes! 

Magin | Community Moderator, Fitbit

If you find something helpful, give it a vote and don't forget to mark it as an Accepted Solution!

View best answer in original post

Best Answer
0 Votes
2 REPLIES 2

‎05-14-2016 13:25

‎05-14-2016 13:25

Hi @pjm045! Welcome to the Fitbit Community! 

Let me help you out, your tracker will automatically reset your data at midnight if the issue persits try the restart agin 2 or 3 times in a row follow the instructions listed on this article. 

 

Let me know how it goes! 

Magin | Community Moderator, Fitbit

If you find something helpful, give it a vote and don't forget to mark it as an Accepted Solution!

Best Answer
0 Votes

‎05-14-2016 14:03

In response to MaginB

‎05-14-2016 14:03

It reset at midnight as promised; thanks!
Best Answer
0 Votes