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Information not resetting

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‎05-13-2016 15:19

‎05-13-2016 15:19

My Charge froze so I reset it per instructions. However it now has combined the previous day's progress with the current day progress. How do I get the app or device to start a new day?
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‎05-14-2016 13:25 - last edited on ‎03-07-2026 10:18 by Fitbit Moderator

‎05-14-2016 13:25 - last edited on ‎03-07-2026 10:18 by Fitbit Moderator

Hi @pjm045! Welcome to the Fitbit Community! 

Let me help you out, your tracker will automatically reset your data at midnight if the issue persits try the restart agin 2 or 3 times in a row follow the instructions listed on this article. 

Let me know how it goes! 

Magin | Community Moderator, Fitbit

If you find something helpful, give it a vote and don't forget to mark it as an Accepted Solution!

View best answer in original post

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‎05-14-2016 13:25 - last edited on ‎03-07-2026 10:18 by Fitbit Moderator

‎05-14-2016 13:25 - last edited on ‎03-07-2026 10:18 by Fitbit Moderator

Hi @pjm045! Welcome to the Fitbit Community! 

Let me help you out, your tracker will automatically reset your data at midnight if the issue persits try the restart agin 2 or 3 times in a row follow the instructions listed on this article. 

Let me know how it goes! 

Magin | Community Moderator, Fitbit

If you find something helpful, give it a vote and don't forget to mark it as an Accepted Solution!

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‎05-14-2016 14:03

In response to MaginB

‎05-14-2016 14:03

It reset at midnight as promised; thanks!
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