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Inspire 2 not recognized by iPhone

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I hadn't synced my Fitbit Inspire 2 for a few days but noticed now my iPhone won't even recognize my Fitbit.  I have tried turning my Bluetooth off and on, rebooting my Fitbit and nothing.  If I open the Fitbit app, and look at my Bluetooth, it shows Inspire 2 but there is no "i" in a circle to the right of it.  I have a Bose speaker that my iPhone recognizes and is able to pair with.  I'm at my whits end.

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Welcome to the Fitbit Community, @VioletFerne.

 

Thanks for the details shared in your post and for already trying to resolve the issue. I understand how you are feeling about this situation. I was able to see that you have already contacted our Support team and that they were able to help you. Thank you for your time and efforts.

 

See you around.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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