09-12-2021
06:42
- last edited on
09-12-2021
12:14
by
CindyMFitbit
09-12-2021
06:42
- last edited on
09-12-2021
12:14
by
CindyMFitbit
I have an Inspire and just bought an Inspire 2 to replace my original Fitbit HR. I was able to pair both (Inspire and HR) to my iphone and use one for daily steps etc and one for exercise with the fitbit app. I have found that the fitbit app will not allow me to pair an inspire and an inspire 2 to it even though my iphone sees them as inspire and inspire 2. Is there anyway to pair them both (Inspire and Inspire2) to the app?
Moderator Edit: Clarified subject
09-12-2021 06:58
09-12-2021 06:58
Sorry, but for most models, you can only have one tracker per account.
From Can I use more than one Fitbit device with the same account?
09-12-2021 12:30
09-12-2021 12:30
@JohnnyRow Thank you so much for your input. @sanfergus Welcome! It's great to see you around.
As you have been told by @JohnnyRow, with the new models of Fitbit, you can set up only one device at time. Please note that it's not possible to connect multiple devices that use the Fitbit App Gallery like Inspire 2. In this case I'd suggest you creating a separate account for each device if you want to wear more than one device
See you around.
09-12-2021 12:39
09-12-2021 12:39
09-13-2021 09:00
09-13-2021 09:00
Thanks for your reply @sanfergus.
I understand how you are feeling about this situation and I appreciate for consider creating another account. Our team is always working on improving our devices and user experiences, and your comments are always welcome.
See you around.