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Inspire and Inspire 2 not setting up on the same account

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I have an Inspire and just bought an Inspire 2 to replace my original Fitbit HR. I was able to pair both (Inspire and HR) to my iphone and use one for daily steps etc and one for exercise with the fitbit app. I have found that the fitbit app will not allow me to pair an inspire and an inspire 2 to it even though my iphone sees them as inspire and inspire 2. Is there anyway to pair them both (Inspire and Inspire2) to the app? 

 

 

Moderator Edit: Clarified subject

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4 REPLIES 4

Sorry, but for most models, you can only have one tracker per account.

From Can I use more than one Fitbit device with the same account? 

JohnnyRow_0-1631455031342.png

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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@JohnnyRow Thank you so much for your input.  @sanfergus Welcome! It's great to see you around. 

As you have been told by @JohnnyRow, with the new models of Fitbit, you can set up only one device at time. Please note that it's not possible to connect multiple devices that use the Fitbit App Gallery like Inspire 2. In this case I'd suggest you creating a separate account for each device if you want to wear more than one device 

 

See you around. 

Cindy|Community Moderator| Did you find my post helpful? Vote for it or mark it as a Solution!
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thank you for answering my question. I will consider creating another
account but I want to wear one to exercise and one for wearing all day
using a different band. I liked the way it worked well with my fitbit hr
both uploading to the premium app. the hr is still available I might just
return this one for another HR.
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Thanks for your reply @sanfergus

 

I understand how you are feeling about this situation and I appreciate for consider creating another account. Our team is always working on improving our devices and user experiences, and your comments are always welcome.

 

See you around. 

Cindy|Community Moderator| Did you find my post helpful? Vote for it or mark it as a Solution!
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